The Immigration Contact Center (1345) is a multilingual information service that provides civil affairs consultation and administrative information to help foreign residents adapt to life in Korea. Telephone consultation services are available in 20 languages, including English, Chinese, and Vietnamese.
Main Services
Information and consultation on immigration matters and daily life for foreign residents in Korea
Three-way interpretation services for communication with central government agencies, local governments, public institutions, and non-profit organizations
Three-way interpretation services for the Community Lawyer Program for Foreign Residents
User Guide
Service Hours
Weekdays: 09:00–22:00
After 18:00, consultation services are available only in Korean, English, and Chinese.
Telephone Number
Dial 1345 (without an area code) from anywhere in Korea using a landline or mobile phone.
From overseas: +82-1345
Automated Response System (ARS)
1: Information on immigration offices, jurisdiction by office, and office hours
2: Visa application status inquiry
3: Foreign worker resignation reporting and workplace reporting for visiting employment visa holders (H-2)
0: Connection to a customer service representative
Multilingual Consultation
Dial 1345 and follow the ARS instructions. Select the number corresponding to your preferred language and press the “*” button to connect to consultation services in that language.